Privacy Policy

1. Introduction

tk771 ("we", "us", or "our") operates the online casino and sports betting platform accessible at tk771.vip. We are committed to safeguarding the privacy of all users who register and play on our platform, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh. This Privacy Policy describes what personal information we collect, how we use it, and the rights you hold with respect to your data.

By accessing or using tk771, you confirm that you are at least 21 years of age and that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately.

2. Information We Collect

2.1 Personal Information You Provide

When you register an account or interact with tk771, you may provide us with personal data that includes but is not limited to:

• Full name, date of birth, and nationality
• Email address, mobile phone number, and residential address
• National ID (NID), passport, or other government-issued identification documents submitted during KYC verification
• Payment information including bKash, Nagad, or Rocket mobile wallet numbers, and bank account details where applicable
• Account username, password (stored in encrypted form), and security preferences

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain technical information to operate and improve our services:

• IP address, device type, operating system, and browser type
• Session data including login timestamps, pages visited, and gameplay activity logs
• Cookie data and similar tracking technologies used to maintain session continuity and personalize your experience

3. How We Use Your Information

tk771 uses the information collected for the following lawful purposes:

• Account registration, authentication, and ongoing account management
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and other supported payment channels
• Identity verification (KYC) to comply with anti-money laundering obligations and to confirm that players are 21 years of age or older
• Delivering promotional offers, bonuses, and responsible gaming notifications relevant to your account activity
• Fraud detection, security monitoring, and dispute resolution

4. Data Sharing and Disclosure

tk771 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following strictly limited circumstances: with trusted payment processors (including bKash, Nagad, and Rocket) as necessary to complete financial transactions; with KYC verification service providers who assist us in confirming player identities; with technical service providers who host or maintain our platform infrastructure under binding data processing agreements; and with regulatory or law enforcement authorities when we are required to do so by applicable law.

In all cases where data is shared with third parties, we require those parties to uphold the same level of data security and confidentiality that tk771 applies internally. We do not authorise third-party recipients to use your data for any purpose other than the specific task for which it was shared.

5. Cookies and Tracking Technologies

tk771 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and improve our platform performance. The types of cookies we use include:

• Essential cookies — required for the platform to function correctly, including login session cookies and security tokens
• Functional cookies — used to remember your language preference, currency setting (BDT), and last visited game categories
• Analytics cookies — help us understand how users navigate our platform so we can improve usability, game performance, and support workflows

6. Your Rights and Choices

As a tk771 account holder, you hold certain rights regarding your personal data. You may exercise these rights at any time by contacting our support team at [email protected]. These rights include:

• Right of access — you may request a copy of the personal data we hold about you
• Right of rectification — you may ask us to correct inaccurate or incomplete personal data
• Right of erasure — subject to legal retention requirements, you may request deletion of your personal data
• Right to restrict processing — you may ask us to limit how we use your data in certain circumstances
• Right to object — you may object to us processing your data for direct marketing or profiling purposes

7. Data Retention

We retain your personal data for as long as your account remains active or as long as is necessary to provide you with our services. Following account closure, we may retain certain data for a defined period to fulfil legal obligations, resolve disputes, enforce our agreements, and comply with applicable financial record-keeping requirements.

Transaction records and KYC documentation are typically retained for a minimum period required by financial compliance obligations. Where retention is no longer legally justified, data is securely deleted or anonymised.

8. Data Security

tk771 employs industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:

• SSL (Secure Socket Layer) encryption applied to all data transmitted between your device and our servers
• Encrypted storage of sensitive personal data and hashed password storage — plaintext passwords are never retained
• Access controls ensuring that only authorised team members can view user data, on a strictly need-to-know basis

While we take every reasonable precaution to secure your data, no internet-based system can guarantee absolute security. We encourage you to use a strong, unique password for your tk771 account and to keep your login credentials confidential.

9. Children and Minors

tk771 strictly prohibits access to or use of our platform by individuals under the age of 21. Our platform is intended exclusively for adults aged 21 and above. We do not knowingly collect personal information from any person under this age threshold. If we discover that we have collected personal data from a user who is under 21 years old, we will promptly delete that data and close the associated account.

Parents and guardians who believe their minor child may have accessed tk771 are urged to contact us immediately at [email protected] so that we can take appropriate action without delay.

10. Changes to This Privacy Policy

tk771 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to registered users via the email address associated with their account or through a prominent notice on the tk771.vip platform. Your continued use of tk771 after any such change constitutes your acceptance of the updated policy.

We recommend that you review this Privacy Policy periodically to stay informed about how tk771 manages and protects your information. The "Last updated" date at the top of this page indicates when the most recent revision was made.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tk771 handles your personal data, please contact our Data Privacy team. You can reach us by email at [email protected]. We aim to respond to all data-related enquiries within 5 business days. For responsible gaming support or account self-exclusion requests, please visit our Responsible Gaming page for dedicated guidance.